This Privacy Policy describes how BrightBench LLC (“BrightBench,” “we,” “us”) handles information in connection with this website and the products and services we offer, including GrowGrid, Delegyn, and Delegyn Shift.

Information we collect

This website does not use cookies, analytics, or third-party trackers, and it does not collect personal information from visitors.

Our products do not collect or store personally identifying information at this time. If that changes for a given product, we will update this policy and publish a disclosure specific to that product before the change takes effect.

If you contact us by email, we receive the information you choose to include — such as your name, email address, and the contents of your message — and use it only to respond to you.

If you place an order with GrowGrid, we collect the information needed to fulfill it — your name, shipping address, email address, and order details. Payments are processed by a third-party payment processor; we do not receive or store your full card number.

How we use information

• To respond to inquiries and provide customer support
• To fulfill and ship orders, and to handle returns
• To operate, maintain, and improve our products and services
• To comply with legal obligations

Sharing

We do not sell personal information, and we do not share it for advertising purposes. We disclose information only to service providers acting on our behalf under confidentiality obligations, or where required by law.

Data retention

We retain correspondence and order records only as long as needed for the purpose they were provided, and to meet legal or accounting requirements.

Security

We use reasonable administrative and technical safeguards to protect information in our custody. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

Our website, products, and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

Your rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, email privacy@brightbenchllc.com. We will verify your request before acting on it.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted, and we will revise the “last updated” date above.

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